Anyway, got them on the phone and they get no signal showing going into our modem so they then check on the channel. Then a recording comes on saying to call back because they are going to disconnect us. Call back a 2nd time. Then tell us they think there's an area outage. (umm yeah! I know that before I called) It will be back up running soon. Noon time still nothing. Around 6:00pm Monday evening (yesterday) we get cable and internet back. Oh, and never did get why it was down. LOL!
I've been with a lot of internet companies over the last 10 years or so with moving around. I have to say Comcast has been by far the worse yet! Sad part is, in these back woods where we live, a person can't do better than Comcast.